It’s only few months that Galaxy S5 has come in the market and within the first month of its release the sell reached to more than 10 million units which is really excellent. The smartphone has waterproofing and many other features that make the phone stand out in the mobile world. But some Galaxy S5 users are encountering problem with the audio when they are making calls or receiving calls. According to the users, either they cannot hear the caller or the caller cannot hear them properly.
If you also are facing Samsung Galaxy S5 audio problem, do not worry. Here are some potential solutions that you can follow to solve the audio problem on Samsung Galaxy S5.
STEPS TO SOLVE SAMSUNG GALAXY S5 AUDIO PROBLEM
Here I will be describing several ways to fix Samsung Galaxy S5 audio problem and you can follow them one by one if the previous steps do not work for you.
1. Hold the Power key to power off your phone and take out the SIM card and battery from it. Then turn the phone on after sometimes by placing the battery and SIM card into it and see if the Samsung Galaxy S5 audio problem is solved.
2. If you are struggling to hear the caller, then check the microphone of your phone. The microphone is a small hole at the bottom of the Galaxy S5. Use compressed air or blow on it to make sure that no dust particles are caught there.
3. The audio problem on Galaxy S5 may be related to Bluetooth issues. If you use any Bluetooth accessory and it is within the range of your phone, then it might be trying to connect and creating the audio problem. Pull down the notification bar on your phone and turn off the Bluetooth option. You might need to open Settings > Bluetooth and tell it to forget paired devices.
4. Some users have found solution by wiping cache partition. To do that, turn your Galaxy S5 off by holding the power key. Then press and hold the Power, Home and Volume Up buttons together. Release the keys when the phone starts vibrating and the Android recovery screen will now appears. Now use Volume down key to choose Wipe cache partition and use Power key to select it.
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