Before reinstalling, you must completely uninstall WhatsApp first.
To uninstall WhatsApp
For physical keyboard phones:
- Go to the main Menu > Apps.
- Find WhatsApp in the list and select it.
- Go to Options > Delete.
For touch screen phones:
- Go to the main Menu > Apps.
- Long press on the WhatsApp icon.
- Tap Delete in the pop-up menu.
To reinstall WhatsApp
- Go to our website on your phone and download the latest version.
- When the download finishes, tap the the filename and follow the on-screen instructions.
Important information about your chat history: If you delete and reinstall WhatsApp, you will delete your message history. Click here to learn how to save your chat history.
If you are having a problem with WhatsApp, we recommend you first try updating WhatsApp from our website, before you uninstall and reinstall the app. You can learn how to update WhatsApp here.
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